Privacy Policy

This privacy policy outlines how we collect, protect, and use the personal information ('Personal Information') that you ('User', 'you', or 'your') provide on the Douq.ma website and its associated products or services (collectively, 'Website' or 'Services'). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. This Policy does not apply to practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of Personal Information

We collect information that you provide to us directly when you interact with our services, such as when you fill out forms, create an account, or provide feedback. You may choose not to provide certain information, but then you might not be able to take advantage of many of our features. Users who are unsure about what is mandatory are welcome to contact us.

Disclosure of Personal Information

We do not share the personal data of our users with any third parties at any point. We are committed to protecting and respecting the privacy of your information.

Why Do We Need Certain Data?

Douq.ma offers services that require us to collect personal information to enhance user experience. This includes customizing recommendations based on your preferences and location to help you discover the best places according to your needs.

What Type of Information Do We Collect?

In the course of providing our services, you may be asked to provide personal data including but not limited to your name, email address, telephone number, preferences, and geographic location.

How Do We Use the Information We Collect?

The personal information we collect serves to improve and customize our services. This includes providing tailored place recommendations, managing user profiles, sending administrative emails such as confirmation of bookings, and facilitating communication with places you show interest in.

Who Can Access the Information We Collect?

We restrict access to your personal information to our employees, contractors, and agents who need to know that information in order to process it for us and who are subject to strict contractual confidentiality obligations.

Processing of Personal Data

You agree to provide accurate information about yourself and to keep this information up to date as part of using our services.

Data Retention Periods

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, as legally required or permitted, including data management and meeting regulatory requirements.

Cookies

To improve access to our services, our website uses cookies. These are small text files stored on your device to track navigation and user activity. While cookies enhance usability and the user experience, they do not provide us with personal identification of the user. Users are informed that they can disable cookies through their internet browser settings.

Security

We take necessary steps to protect your personal information against unauthorized access, alteration, disclosure, or destruction and keep it on secure servers. However, no internet-based site can be 100% secure; thus, we cannot guarantee absolute security.

Links to Third-Party Sites

Our site may contain links to other websites. Once you leave our site via a link, we do not have control over that other website, which is not governed by this privacy policy. We recommend that you read the privacy statements of these linked sites.

Contact Us

If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email. Please provide proof of your identity along with your inquiry.